Polymer Logistics Home Delivery Crate Delivers a Superior Customer Experience

New crate designed especially for home shopping offers operational efficiencies, sophisticated tracking technology and the elimination of cardboard waste

Polymer Logistics recently introduced its new Reusable Home Shopping Crate. Already being deployed by various UK retailers, it is purpose designed to provide a full logistic solution cycle for the rapidly growing online shopping and delivery sector. The new crate improves order fulfilment operations while providing better product protection, improved ergonomics and the elimination of household cardboard generation associated with e-commerce.

The Reusable Home Shopping Crate was designed specifically with e-commerce fulfilment in mind. It features bag hooks on the top rim to facilitate fulfilment optimisation. The bags are hooked inside the crate to keep the bags open. This feature allows for an easier and a faster goods collecting process by the customer fulfilment team. The solid base ensures that any spilt liquid to a minimum of 1.5 litres is contained, preventing spillage to the crates below. Crates also feature perforated walls to reduce weight, as well as ergonomic handholds on all four sides. When empty, they can be conveniently nested to reduce storage space in transit as well as in storage.

Polymer Logistics supports its Reusable Home Shopping Crate with its iLogistics Internet of Things (IoT) tracking system. The system enables the tracing of all delivered crates, and particularly the ones left on premises by the driver. The Polymer Solutions IoT solution dramatically and immediately reduces losses and improves operational efficiency.

The growth of e-commerce home delivery has been associated with more and more cardboard arriving at homes and as a result, straining local councils and taxpayers with the cost of collecting single-use packaging for recycling or disposal. It is a challenge that can be anticipated to intensify. IGD reports that the UK’s online grocery market will grow 51 per cent by 2023, reaching 7.9 per cent of the total market. A shift to a returnable packaging solution such as the Reusable Home Shopping Crate can eliminate cardboard generation associated with home delivery.

Simon Moulson: “Online shopping is growing rapidly, and retailers are looking at opportunities to improve the effectiveness of their fulfilment operations and enhance their customer experience. The purpose-designed Reusable Home Delivery Crate does exactly that. It helps to reduce product damage, offering improved ergonomics as well as an elegant solution to the escalating issue of household cardboard.”

FMCG: What’s trending so far in 2019

The FMCG trends for 2019 are becoming clear. Brexit chaos aside, data, private label products, and facility automation top the issues we are hearing about from industry decision makers. The good news is that innovative ‘One-Touch/Retail Ready Packaging (RRP)’ solutions from Polymer Solutions can help. Let’s take a closer look.

The increasing demand for data and digitisation tops the trend list. Brands too often lose product visibility until it gets to point-of-sale, and they are looking for better inventory accuracy and control throughout the supply chain. With Polymer Logistics’ strong presence in end-use merchandising units, combined with its IoT capabilities, the company is well placed to offer that service to FMCG customers.

Polymer’s IoT solution provides information about inventory held at the distribution centre as well as at the store. As such, it provides a solution to the inefficient practice of suppliers pushing too much stock to retailers because they are uncertain about inventory levels.

At the store, geolocation sensors also offer considerable benefits to supply chain participants. They help retailers locate stock and promote FIFO (First in First Out), especially important for perishable products. Geolocation is also an important consideration for brands. They may be paying for prime display locations and specific promotion periods at retail. With geolocation, Polymer Logistics’ IoT solution can eliminate any concerns by providing accurate information about when product was put on display and when it was removed.

It is also critical not to get buried in data. Sensors can generate a massive amount of information, and that output needs to be structured to reveal valuable insights. Work with a highly skilled technology provider such as Polymer Logistics which can customise dashboards to best meet brand or retailer needs.

The second leading trend is the continued growth of private label products. This shift is leading toward less selection and more concentration involving fewer SKUs. Retailers are sending more pallet level displays to the store. As pallets of product that are placed directly onto the sales floor or the retail fixture, they help reduce labour cost and improve inventory management. For many SKUs, however, full pallet shipments can result in too much inventory in stores. In such cases, Polymer Logistics’ half-size Universal Display Pallet (UDP) provides the opportunity to “half size” the order quantity, helping keep store inventory levels in check.

The third trend sweeping across FMCG is automation. Companies are increasingly turning to automated storage and fulfilment systems because of labour shortage challenges and the increasing national living wage in the UK. However, when companies invest in automation, they are finding that they can’t rely on the consistency of wood pallets to prevent downtime. Consistently high-quality plastic pallets provide a reliable alternative. For example, Polymer’s plastic UDP has proven successful in beverage industry automation as well as in the fresh sector.

The trends for 2019 are taking shape, and ‘One-Touch/Retail Ready Packaging (RRP)’ solutions from Polymer Solutions are making a difference. Whether your pain points pertain to data, private label or automation initiatives, we’re here to help.

Polymer Logistics celebrates 25th anniversary in conjunction with leading fresh produce trade show


6th-8th February, Berlin

Hall 21, Stand E-06

A singular focus on customer and retailer experience has enabled leading RRP provider to generate ongoing innovative reusable packaging solutions, now incorporating IoT

Join decision-makers in learning about the latest innovations, products, and services at FRUIT LOGISTICA. The event takes place 6th-8th February in Berlin. Polymer Logistics, a show exhibitor and leading provider of “One-Touch/Retail Ready Packaging (RRP)” solutions to retailers worldwide since 1994, is pleased to display its innovative range of offerings. It will also celebrate its 25th anniversary at the event.

From the time of its founding, Polymer Logistics has maintained a singular focus on developing and providing customer-centric solutions. Initially, as a joint venture between GE Plastics and ZAG, it looked to manufacture plastic pallets from recycled material. In 2000, when Polymer shifted its business model to pooling to better address customer needs, GE was bought out in order to apply the new strategy.

The company has always approached solution development from the “eyes of the shopper and the retailer.” Aided by an innovative in-house design team and dedicated manufacturing capability, Polymer has excelled in delivering the best in returnable transport, storage and display products to the market. These offerings, including rising floor shippers, one-touch beverage tray systems, Cleanpal, Universal Display Pallet, dollies, and many others, provide substantial cost and environmental benefits. Their robust construction enables them to withstand the rigorous demands of retail supply chain logistics for many years.

As Polymer has repositioned itself from a niche provider to the mainstream, its most exciting innovation has been the Wood-look Crate in 2014. The company was the first to introduce the wood-effect plastic containers to the perishable goods market, significantly enhancing the appearance of fresh produce in stores.  Wood look crates give a ’natural’ feel to shoppers and have led to 4-6% sales increases at chains using them.

Most recently, Polymer now also provides technology-related services. The company’s Internet of Things (IoT) solutions deliver real-time inventory visibility, location, and other information such as shock and temperature. These services help retailers reduce business risks, save money, and create new revenue streams.

Gideon Feiner, CEO, Polymer Logistics: “After 25 years of investing in our clients and in the partnerships that we created, developing the most innovative and technological solutions along with uncompromising services and building an outstanding track record, Polymer Logistics is growing and advancing towards a new era. We are financially stronger, faster to market, and benefit from the experience of our first quarter century in the marketplace. We are now starting another 25 excellent years with more innovative developments to come.”

Polymer Logistics Now Supplying UDPs to Celtic Pure

Highly automated bottled water supplier and customers benefit from the consistency of Polymer’s plastic half pallets and “one touch” merchandising

Rapidly growing Celtic Pure, Ireland’s leading independent bottled water supplier, has turned to Polymer Logistics to support its extensive investment in automation. Polymer’s UDP, a high performance plastic half pallet, helps ensure smooth operations in Celtic Pure’s automated processing and storage environment. In addition, it enables “one-touch” merchandising at retail as well as providing superior hygiene, thanks to construction from “easy-to-clean” polymer.

The selection of the UDP (Universal Display Pallet) by Celtic Pure is an ideal fit for the company’s recently installed automated bottling line and storage environments. Polymer’s high-quality plastic half pallet works seamlessly within Celtic Pure’s high volume production process. Unlike wood pallets, which can pose problems for automated systems due to damage or variable quality, the consistently sized UDP offers reliable service in high-speed operations.

Another important aspect of the UDP is its ‘one-touch’ functionality. It serves as a base for transport and storage as well as an attractive in-store display. The 80 x 60 cm UDP is perfectly sized for in-aisle as well as floor placement, eliminating the need for shelves, as well as the time and cost associated with manually stocking them.

Also of note, the UDP is manufactured from easy-to-clean polymer, making it a compelling choice for food processors concerned about maintaining optimal hygiene. It resists moisture, insects and fungi, in addition to being impervious to acids, fats, solvents and odour. Other hygiene benefits include the absence of wood splinters or exposed nails associated with wood pallets.

Launched less than 20 years ago, Celtic Pure is now Ireland’s largest independent bottled water provider. The company operates from a state-of-the-art bottling facility close to the original spring location that has served the McEneaney family for well over 200 years. Significant investments in a new bottling line and automated storage have seen the company boost its capacity from 120 million bottles per year to 250 million.

Adrian Dale, Managing Director, Polymer Logistics: “Celtic Pure provides a perfect example of how automated storage and production can be enhanced by a high-quality plastic pallet that not only helps improve efficiency but also improves hygiene. In addition, the display-ready UDP is perfectly designed to help retailers reduce stocking labour and increase sales.” 

Polymer Logistics to Digitise Customers’ Supply Chains Through its Latest Internet of Things Developments

IoT-enabled asset tracking solutions from the leading provider of retail-ready packaging (RPP) can enable businesses to reduce risk, save money, and create new revenue streams


Supply chain professionals from across the FMCG will gather at IGD’s Supply Chain Summit 2018 to explore the most significant developments in food and grocery. The event takes place 13th November at etc.venues St Paul’s, London. With a theme of supply chains for growth, the conference brings together retailers, suppliers and solution providers that are adapting and thriving in the face of change. Polymer Logistics, a show sponsor and exhibitor, will demonstrate its developments and innovation in the Internet of Things (IoT).

Through IoT, technology-enabled supermarket assets such as pallets, trays and roll cages can be connected to a network where data can be exchanged for the benefit of the supply chain. Summit attendees are encouraged to visit the Polymer Logistics booth to attend an interactive presentation, including traceability enabled CleanPal plastic pallets and smart crates. The placement of sensors on durable plastic CleanPal plastic pallets and smart crates, combined with the Polymer Logistics iLogistics IoT solution, provides an ideal opportunity to start enjoying the benefits of IoT in your supply chain.

Polymer Logistics representatives will show how IoT-enabled asset tracking solutions can provide insights into asset location, temperature, inventory stock level and other valuable information. New technologies can also combine to give a clear view of store stock levels, provide better forecasts, and deliver push notifications to customers about promotions.  IoT solutions from Polymer Solutions can provide the insights required to make supply chain management easier, enabling your business to reduce risk, save money, and create new revenue streams.

Adrian Dale, Managing Director, Polymer Logistics: “There will be an estimated 30 billion devices connected to the IoT world by 2020, and supply chain applications are now recognised as being one of the most exciting areas of impact. IoT is an area where early movers are gaining a competitive advantage. We encourage Summit attendees to attend an interactive demonstration at our booth, and to let us help them get started on their IoT journey.”

Polymer Logistics Recognised for Supply Chain Excellence – Best Service Provider

Polymer Logistics wins at FreshAwards 2018 for the deployment of its Cleanpal polypropylene pallet in the fresh produce supply chain


Polymer Logistics, a leading international provider of ‘One-Touch/Retail Ready Packaging (RRP)’ Solutions, has been named a winner at FreshAwards 2018 in Supply Chain Excellence as best Business Service Partner. The FreshAwards presentations were held at the Pavilion at the Tower of London on Tuesday 5 June 2018. The gala evening drew around five hundred attendees, and was hosted by Shane Richie, popular TV actor and presenter.

“All FreshAwards winners and finalists are trailblazers for the industry, setting a high standard of excellence,” stated Nigel Jenney, Chief Executive of the Fresh Produce Consortium. “The FreshAwards are the ultimate accolade from the UK fresh produce industry. We are delighted to recognise strong leadership, innovation and business acumen among this year’s finalists and winners.”

As a trailblazing finalist in the Business Service Partner category, Polymer Logistics competed against a broad range of companies that support the fresh produce and floral sector, including providers of packaging, logistics, IT, machinery and more.

Polymer’s winning entry showcased Cleanpal, the hygienic reusable pallet that weighs only half as much as a dry wood pallet while performing substantially above its weight class regarding overall supply chain benefits. While wood pallets have remained largely unchanged for over half a Century, innovative Cleanpal pallets are poised to offer urgently needed supply chain improvements in terms of cleanliness, space utilization, ease of handling, reduced environmental cost impact and cost savings.

In a ten-month project, which involved a full-time team of ten employees and a significant investment, Cleanpal pallets were utilised in a highly successful field to retail supply chain application that involved Freshlinc, Poskitts, D.E. Brand and Asda. Harvest workers enjoyed the ease of pallet handling in the field, while operators appreciated the easy fork entry. The free underdeck provides a larger opening than found in wooden pallets. No shifting or loss of palletised product was recorded, as load stability was enhanced by the use of interlocking trays.

Material handlers remarked on how Cleanpal can be easily lifted and stacked manually, as well as nested to optimise the space utilisation. Three times as many empty pallets can be transported on a single lorry and only a third of the storage space is required.

Adrian Dale: “We are delighted to have been acknowledged at the extremely prestigious and highly competitive FreshAwards 2018. We are blown away by all of the participants, and the value they collectively create for the fresh supply chain. We look forward to the 2019 competition.

The fresh produce industry knows only too well the inherent issues that arise from conventional pallets, from a space, safety and food hygiene perspective. Cleanpal provides a paradigm shift in terms of overall benefits for the fresh produce supply chain.”

“Cleanpal” from Polymer Logistics Gives Fresh Produce Supply Chain a Lift

Light pallet effortlessly performs the heavy lifting in a recent supply chain trial

From omnichannel to automation, and from real-time visibility to heightened concerns about hygiene and worker safety, emerging trends continue to strain the capabilities of today’s retail supply chains. Operators are increasingly motivated to identify and root out long accepted legacy practices that may be impeding operational improvements. One such area of opportunity pertains to pallet technology.

A recent trial assessed the potential for a highly engineered lightweight plastic pallet, the Cleanpal from Polymer Logistics, in a fresh produce application. The project involved D.E. Brand, a supplier of quality Brassica vegetables, as well as Asda, a leading grocery retailer. Produce is a demanding application for pallets and palletised products, involving hygiene, ergonomics and worker safety risks, as well as moist conditions that can result in wood pallets and corrugated cartons absorbing moisture and harbouring bacteria.

D.E. Brand’s production unit is based in Surfleet, where the company farms more than 1,300 acres on some of Lincolnshire’s best silt land. They offer a rich combination of experience, expertise and commercial knowledge, with experts in varietal development, crop management, harvesting, product care, distribution and category management.

Asda, part of the Walmart family, is one of the UK’s largest grocery retailers. They are guided by aspirations to be supplied by 100% renewable energy, to create zero waste, and to sell products that sustain people and the environment. They recently created the Asda Sustain & Save Exchange (SSE), a collaborative approach to building a world-class sustainable supplier base. Today, Asda products travel 30 million fewer miles to and from depots today than they did in 2005, resulting in significant carbon and cost reductions. By 2014, they were diverting 98.9% of their waste.

Cleanpal: Engineered for the 21st Century Supply chain
Designed for today’s supply chain needs, the RFID capable Cleanpal offers several benefits versus timber pallets, starting with weight. At just 15kg, it provides ease of manual handling, making it a much more ergonomically friendly solution than wood. Also, the lighter pallet means that more capacity is available for product before weighing out a load. On average, 3 to 6% more merchandise can be loaded onto a vehicle with Cleanpal than with wood pallets. The result is that fewer miles are required to ship the same amount of product.

Another important differentiator is the durability of Cleanpal. It experiences a damage rate of just 1.5% per trip compared to more than 25% for wood pallets. Increased life expectancy translates into more reliable performance in the supply chain, with fewer delays, disruptions or product damage because of breakage. In addition, a 3:1 empty pallet nesting ration provides space-saving efficiencies for return and storage. Vastly improved pallet life, along with fewer delivery and return miles, combine to offer essential sustainability gains.

Additionally, because Cleanpal is RFID capable, it can be used in conjunction with tracking systems to provide supply chain visibility for the products that it carries.

Cleanpal Trial Demonstrates the Power of Plastic
Cleanpal pallets were utilised for field palletisation and shipment to Asda CDCs (central distribution centres) in Skelmersdale and Lutterworth. Products involved in the operation were broccoli and cabbage, with an average tray weight of 9kg. No half trays or boxes were used in the trial.

The trial was undertaken to demonstrate how Cleanpal could improve supply chain operations for fresh produce. Several variables were evaluated, including the productivity of forklift handling during loading and unloading, load stability in conjunction with plastic crates, as well as Cleanpal’s fit for manual handling. The project allowed material handlers to experience how the plastic pallets can be easily lifted and stacked manually as well as nested when empty to optimise space utilisation.

The Cleanpal trial proved to be highly successful. Harvest workers enjoyed the ease of pallet handling in the field, with no change required for pallet strapping requirements. There was absolutely no shifting or loss of palletised product in transit as load stability was enhanced by the use of interlocking trays. Because trays do not overhang the pallet, pallets of product are faster to manoeuvre and are less vulnerable to damage.

Forklift handling and pump trucks functioned seamlessly with Cleanpal. Operators appreciated the ease of fork entry, with the free underdeck providing a larger opening than found in wood pallets. Some of the feedback from Asda Skelmersdale personnel included comments that the plastic pallets were easily handled by MHE and pump trucks, and lighter to lift and stack. They also appreciated that Cleanpal pallets were a consistent weight as opposed to wood pallets and that the risk of splinters and nails was eliminated.

From a health and safety perspective, ASDA remarked positively that trays of fresh produce could be effortlessly slid from the pallet as per established best practice. This recommended approach is often not feasible with wood pallets, given the gaps between top deck boards, the likelihood of exposed nail heads, as well as other irregularities.

Adrian Dale: “As supply chain operators strive to deliver on excellence, there can be no stone left unturned when it comes to evaluating legacy products and processes that are standing in the way of important improvement opportunities. Problems related to the use of wood pallets are increasingly coming under the microscope as retailers look to take their operations to the next level. This trial demonstrates how Cleanpal delivers in every category to improve the fresh produce experience.

“While the use of wood pallets is a widely accepted and entrenched legacy practice, it makes perfect sense for retailers and their suppliers to start identifying specific supply lines that will be best served by a conversion to Cleanpal, such as the partnership between D.E. Brand and Asda. By identifying and upgrading the pallet technology used in such trading relationships, one partner at a time, the overall pallet system can systematically begin its transformation toward a leading edge 21st Century solution.”

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Polymer Logistics is a global leader in Retail-Ready Packaging (RRP). We provide world-class plastic container and pallet pooling services, working closely ...

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